Skip to content

Add a courier and tracking number to an order

Products, orders, payments, delivery and shop customers.

Included on every plan. Compare plans

How it works

  • Open the order in Orders. Under “Move the order on” choose the “Courier”, type the “Tracking number”, set the status (usually Shipped) and press “Update”.
  • For a courier not in the list choose “Other” and paste its tracking link, with {n} standing for the number.
  • Marked shipped with a tracking number, the email to the buyer carries a “Track parcel” button. The order page shows a “Follow the parcel” link.

Still have a question?

Ask us in the chat, or book a call — a real person answers.