A website for the shop on the corner, open even when you're closed.

• People check before they drive over

  Before visiting, customers look up your hours and whether you have what they need. If they find nothing, or hours from three years ago, they go to the chain store they already know.

• "Do you carry this?" calls during the rush

  The phone rings with stock questions while there's a line at the register. Some can be answered from a list of what you carry; the rest just need to reach you in writing.

• The shop's character doesn't come across

  Your local makers, the gift wrapping, the workshops in the back room. Online, without a site of your own, you look like any other dot on a map.

• Home

  The storefront, today's hours and what makes the shop worth visiting.

• Shop

  Your products with photos, prices, sizes and colours, each with an order button, so people can buy without phoning.

• Visit

  Address, hours, holiday hours, parking and accessibility, the page most visitors need.

• Events and workshops

  Tastings, signings, classes and seasonal markets, kept current in a sentence.

• Our story

  Who runs the shop and why. Customers choose independents for the people behind them.

• Special orders

  A form for requests, holds and items you don't usually stock.

• Do you sell birthday cards and gift wrap?

  Yes, both. The What we carry page shows our main departments. If you're after something specific, leave your email and the shop will let you know if it's in.

• Are you open on the holiday weekend?

  Holiday hours are posted on the Visit page as soon as they're set. If you need to know about a particular day, I can take your question and pass it to the team.

• Can you order something in for me?

  Often, yes. Tell me what you're looking for and how to reach you, and I'll send it through as a special order request.

Example answers. Your chatbot answers from your own business information. How the chatbot works

• Hours and window displays, updated in a sentence

  Type "set holiday hours for the week of the 24th" or "add the new candle maker to what we carry". Hosting and HTTPS come included.

• Stock and hours questions, answered

  The chatbot learns what you carry, your hours, services like gift wrapping and policies, answers shoppers 24/7 and passes specific requests to you.

• Special orders that don't get lost

  A special order form collects the item, quantity and contact details. Requests from forms and the chatbot land in one leads inbox with a notification.

• Appointments and private shopping

  If you offer personal shopping, gift consultations or after-hours visits, customers book a slot within the hours, length and notice you set.

• Remember your best customers

  Keep special order customers and regulars as contacts, tag them by interest, and set reminders to tell them when their item arrives.

• A shop address that isn't your personal one

  Get addresses like hello@ and orders@ with a full inbox, forwarding rules and labels, on your own domain once it's connected.