My domain isn't working yet (Waiting for DNS, Needs attention)
Editing pages, business info, your domain, the chatbot and how visitors reach you.
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How it works
- The statuses on Your domain: Waiting for DNS (records not seen yet) → Verified — issuing certificate (DNS is right, just wait) → Live. Needs attention shows the problem it hit.
- The checklist there shows which part is missing: Domain points here (A record), Ownership verified (TXT), www works, Secure (HTTPS).
- DNS changes usually show within minutes and can take up to an hour; leave TTL alone. If the domain already has an A record, change it rather than adding a second. Don't touch MX records unless you're moving the domain's email to Presora.
- On Cloudflare, the record's proxy (orange cloud) must be off (grey, "DNS only"); any registrar web-forwarding/redirect must be off too.
- Still stuck: the Setup guide on that page, or write to the team in Messages.
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